Last night walking Derby in the greenbelt behind my apartment, I noticed a down line/wire. Didn't know if it was electric or phone. I called our electric company, told them about it. They said they would send someone out. Go out this morning, still lying on the ground. Had my cell with me, called them, gave them more specifics. Asked if it was theirs or the phone company. They said they would check either way, but I could call the phone company if I want. I've been on hold with Verizon forever. I can't find a number for downed lines. Kinda stoopid if you ask me.