Joined
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10,257 Posts
I want to be in a really REALLY pissed-off mood.
I'm about to write to Comcast about crummy customer serice. I wanted to reach through the phone and shake the STOOPID CSRep and choke her (where's that IGNORANT button that Chester mentioned?).
We had to stop pmt on a Comcast check.
They zapped us a $25 fee for the returned check.
Okay. That sucks. But it's probably a pass-through charge.
I asked anyway if they would be willing to waive. Naive of me, I know, but considering how long we've been customers, I thought it was worth a shot.
Answer: NO!.
Then she makes the fatal mistake: "Sir, while I have you on the line, can I interest you in an upgrade to your service, FIOS... HD Box.... On-Demand... etc. etc."
I interrupted her: NO.
"Really, sir. Can I ask why?"
"YOU JUST FLATLY REFUSED TO CUT SOME SLACK FOR A CUSTOMER WHO HAS ALWAYS PAID ON TIME FOR YEARS AND YEARS, AND YOU HAVE THE GALL TO WONDER WHY I DON'T WANT MORE OF YOUR FRIGGIN SERVICES?!?!?!?!!?!?!?!"
<<<jams the Ignorant button repeatedly>>>
I'm about to write to Comcast about crummy customer serice. I wanted to reach through the phone and shake the STOOPID CSRep and choke her (where's that IGNORANT button that Chester mentioned?).
We had to stop pmt on a Comcast check.
They zapped us a $25 fee for the returned check.
Okay. That sucks. But it's probably a pass-through charge.
I asked anyway if they would be willing to waive. Naive of me, I know, but considering how long we've been customers, I thought it was worth a shot.
Answer: NO!.
Then she makes the fatal mistake: "Sir, while I have you on the line, can I interest you in an upgrade to your service, FIOS... HD Box.... On-Demand... etc. etc."
I interrupted her: NO.
"Really, sir. Can I ask why?"
"YOU JUST FLATLY REFUSED TO CUT SOME SLACK FOR A CUSTOMER WHO HAS ALWAYS PAID ON TIME FOR YEARS AND YEARS, AND YOU HAVE THE GALL TO WONDER WHY I DON'T WANT MORE OF YOUR FRIGGIN SERVICES?!?!?!?!!?!?!?!"
<<<jams the Ignorant button repeatedly>>>