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So my Costco membership expired the end of March. I rarely go so I didn't go in to renew it until today. I pay my $50, get my card back, and I made some comment about whether to renew it for two years so that I didn't have to remember next July. Costco Worker Bee tells me that the new card will expire next year at the end of March. Not July 22, which would be a full year.
Turns out that they backdate your renewal to when your card expired so if four months has gone by, like it had for me, then your new one year membership that you paid full price for, is really only good for eight months. I pointed out that they would not have honored my card during those four months that they are now charging me for, but they didn't seem to care.
Final result, a manager changed my expiration date but only because I pitched a fit. Thing is that nobody ever really remembers when exactly they renewed so you have to wonder how many thousands of people have been screwed out of months of membership and thousands, if not millions, of dollars.
This is probably a dirty little secret among all the big club stores, but it's really the kind of thing that pisses me off. So next time you renew, check your expiration date and make sure they aren't trying to slip one past you.
Bastards.
Turns out that they backdate your renewal to when your card expired so if four months has gone by, like it had for me, then your new one year membership that you paid full price for, is really only good for eight months. I pointed out that they would not have honored my card during those four months that they are now charging me for, but they didn't seem to care.
Final result, a manager changed my expiration date but only because I pitched a fit. Thing is that nobody ever really remembers when exactly they renewed so you have to wonder how many thousands of people have been screwed out of months of membership and thousands, if not millions, of dollars.
This is probably a dirty little secret among all the big club stores, but it's really the kind of thing that pisses me off. So next time you renew, check your expiration date and make sure they aren't trying to slip one past you.
Bastards.
