We moved to our new home 10 months ago, and quickly found a vet through referrals from family and friends. We were only mildly satisfied with that vet, and have been searching for a new one. Competence is always paramount, but I also need to have a good relationship. I need them to know Ivy and Raleigh, and greet them very warmly. And, most importantly, I don't play the "assistant" game ... when we go see the vet, we want to see the vet ... not the intern.
Anyhoo ... after our umpteenth "meet and greet" yesterday, I think we have a winner!!! We had an appointment for a nail trim. When we drove in I noted several positive safety features, along with a convenient entryway. When we entered, the vet tech came out from behind the desk and said "You must be Ivy and Raleigh. I'm Christine, I am the one who spoke with you on the phone", and she immediately dropped down to make I&R's acquaintance. The nail trim went smoothly, then we were offered a tour. Christine offered to have two more techs hold I&R's leashes during the tour, so that I could poke my head in various places. We met the staff, we met the vets who weren't with patients ... everyone was very comfortable ... big-dog people if you know what I mean. They talked to us about the equipment, and the level of services that they could do in-house. It was nice that they took the effort to get to know us. The other patients had a friendly, satisfied relationship with the staff too.
And the biggest plus ... this new vet is just over 1 mile from the house ... I am in heaven at the prospect of having a walkable vet appointment.
So, I think we will switch to this new vet. I&R have an annual appointment every January so, barring any unforeseen problems, that will be our next big appointment ... the "competency test" as SU calls it.
I am a very happy camper!!! ;D ;D ;D
P.S. we weighed Raleigh, and we have FINALLY broken the 100lb. barrier ... he is a beautifully fit 99.5 lbs!!! Yahoo!!!
Isn't that a wonderful feeling. I love our vet and all of the other vets in the office we have seen and staff have been wonderful also. They are only a couple of miles so it makes it so nice.
We are also blessed to have a vet clinic about 4 miles away that is open 365 a year. Regular Sunday appointments and if you are a regular patient you don't get charged the emergency fee. M-Sat they are open 7am to 8pm and Sun 8-6. So Cinnamon goes once a year for a nail trim or kennel cough shot. About a month ago she got real sick on Sunday and they got her in right away.
So I know how much a good relationship with your vet means. I hope you continue to like them.
Sounds like a great vet! Congrats on your new vetThat is SO TRUE! That is how I felt in the search for "the right vet". I need to have a good relationship with the vet and "know" him/herCompetence is always paramount, but I also need to have a good relationship. I need them to know Ivy and Raleigh, and greet them very warmly.
YAY Raleigh! Congrats on your new weight!
~Veronica and Nikki~
Sweet Emma, 16th of February 1996~26th of November 2010
Always in my heart and soul. Together forever, my love....
Nikki 6 months
I hear ya! ;D I felt like this was finally an office that was totally comfortable with Ivy and Raleigh. I think some of the offices we visited were a little unnerved ... I definitely got the uncomfortable vibe regarding Raleigh ... some people think he's big and scary. And I think some of the offices had a very cold feeling about them ... there was not a lot of greeting, petting, and talking to the dogs.Originally Posted by Emma the Lab
Bottom line: I&R really (really!) LOVE to see people, and it just makes me smile when people LOVE them back ... THAT'S what we look for in the staff at the vet's office.
I love mine and understand how important it is to feel completely comfortable with your vet.
That is great, isn't it -- when you are made to feel so welcome. I love my vet's office. They have had the same staff for years and the girls know me. Yesterday, in fact, I called to make an appointment to have Haylee's anal glands expressed -- they said, oh, just bring her right down, we'll take care of it right away for you. I appreciate that so much. Of course, we have paid a small fortune in vet bills over the years, but that is OK. Their level of care is outstanding and Dr. Weber is a straight shooter and will not waste your time or money if he honestly doesn't feel it will benefit the animal. I know he will be retiring soon and then I don't know what I'll do. He has a partner, a female vet, who I love as well and I'm hoping she'll stay and take over the practice. I hope this new vet continues to bring you peace and happiness!