I could sure use some help! We're using a 3 year old Kodak Z710 Easy Share through a docking station to a 5 year old IBM tower running XP. The camera has worked perfectly (several thousand Lab images ) for these past many years ... until today.
I'm hoping that someone here is expert enough that I could give you a call to see if you can talk me through whatever downloading problem we've encountered. Can't pass go ... getting a "Cannot get the device information" error message.
I did try reloading and/or repairing the software using the original install disc but still no good. I can't unplug the memory chip from the camera and plug it directly into the puter as there's no port for the chip. I've tried direct downloading from the camera to the puter through a cord set but the camera isn't being recognized.
Any help would be much appreciated. PM or e-mail me at [email protected]. I'd like to call and see if you can walk me through a fix.
Another thing you could try is do a system restore on the computer going back 24 hours before the problem started. MAYBE you've had a recent update that's conflicting with the camera software?
I don't know what else to suggest sorry.
Jim you could try asking Sue (Lablover) or Mellissa as they do a lot of photography and always very helpful.
I have a Nikon Coolpix and it works great! I would recommend it to anybody!
Go to Kodak.com Then search your specific camera in the support section to see if there is a new driver for you to download.
You can also search a specific problem.
Hope this helps.
Good idea with the driver suggestion ! I had an easy share but that was years ago ! Not even sure that the camera had a detachable memory card though Garth !
Here are a few from yesterdays hunt and this morning's that were done that way. I HAVE to find a better/faster way, I'm 70 freaking years old and time is precious!!!
Thanks to everyone for all of the other suggestions.
Jim, as a followup to the email I sent you. The indication is that the camera interface (in the camera) may be where the failure is. These things have a tendency to cascade when certain failure type occur. Might be your warning to get a new camera.
Hershey Kisses, In charge of getting Ed out to the dog park so that he gets some exercise.
I still drive a 2001 F-150 4WD Lariat king cab, a 2006 Jeep Wrangler 6 speed 4WD, and Carol's 2005 Chrysler Town & Country. We paid cash for each, take good care of them and they will last us for some time yet. Our kids keep asking when we will get new vehicles. I always ask why ... the old ones run just fine?