An Instagram pic from Abilene, Texas home improvement store Lowes has gone viral, and it has everything to do with a new, furry, four-legged employee!
Military Veterans often struggle at home because resuming life as normal isn’t so easy. They often return from war or exit service needing service animals themselves, to help combat with effects of Post Traumatic Stress Disorder (PTSD) or other conditions they suffer from as a result of their military contributions. Finding a job that will allow service animals can be very difficult.

One Air Force veteran, Clay Luthy, found that to be the case. His service dog, Charlotte, accompanies him everywhere, which makes it difficult for him to find appropriate work. That’s where a home improvement store in Abilene, Texas became our heroes. Lowes human resources manager, Jay Fellers, said that they were surprised that it had been hard for Clay to find work, as he was their top candidate in a hiring process that ultimately ended with both Luthy AND Charlotte being hired at their store.


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Fellers said that being a good worker didn’t have anything to do with whether one needed a service dog or not, but not only has Luthy been a great employee, Charlotte has been a bonus to have in the store. She is well-received by all of the customers who come into the store, especially the children.

Fellers said that customers appreciate Charlotte and love her, and that his store has really enjoyed having both Charlotte and her person as part of their staff.

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“If someone is a good worker, it shouldn’t matter if they have a service dog. But in our case, it’s been an absolute benefit to have Charlotte around,” said Fellers. “She’s a great hit with the folks who come around our store, especially the kids. Our customers really love and appreciate her. It’s been a good time having them as part of our staff.”



Abilene resident Judy Rose originally met Clay and Charlotte in the store, and took a picture of them, which has now gone viral with wildly admiring comments and recognition. She said that once she heard Clay’s story, she knew she should post a picture on social media so Lowes could get recognition for ensuring our Veterans are taken care of.

We agree! Good for you, Lowe’s! Pretty sure you are about to become a pretty popular place!

~Petguide.com